Delivery Policy
Thank you for shopping with us. Please review our delivery policy below to understand how we handle shipping and delivery:
- Delivery Only Policy
- We do not offer a collection service. All orders will be delivered directly to your specified address.
- Delivery Charges
- A standard delivery fee of £3.99 applies to all orders.
- Free Delivery
- Enjoy free delivery on all orders over £60. No delivery charges will be applied to these orders.
- Delivery Timeframe
- We aim to process and dispatch all orders within 1-2 business days. Delivery times may vary depending on your location, but typically, orders are delivered within 3-5 business days after dispatch.
- Delivery Areas
- We deliver to addresses within the United Kingdom. If you are unsure whether we deliver to your location, please contact our customer service team for assistance.
- Order Tracking
- Once your order has been dispatched, you will receive a confirmation email with tracking details. You can track the progress of your delivery through the provided link.
- Failed Delivery Attempts
- If a delivery attempt is unsuccessful, the courier will leave a notification with instructions on how to rearrange delivery. Please ensure someone is available to receive the delivery at the specified address.
- Damaged or Missing Items
- If you receive a damaged item or your order is missing an item, please contact our customer service team within 48 hours of receiving your delivery. We will resolve the issue as quickly as possible.
If you have any questions or need further assistance, please contact our customer service team at sales@betsyboosboutique.co.uk.
Thank you for your understanding and cooperation.